Our integration allows you to create tickets in your Zendesk instance automatically by triggering an Automatic Reply in Equiitext Mobile Texting Platform. So, you can program any and all keywords you’d like to create Zendesk tickets. In addition, we’ll pass on the phone number and the message to your Zendesk to keep your customer service moving.
Discover how Equiitext will enable your business to have engaging conversations with you customers with our patented AI messaging platform! Create your Business Messaging Account.