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Business Texting Best Practices

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EquiiTEXT has partnered with Zapier!

We are excited to announce we have partnered with Zapier, the automation team the allows us to connect EquiiTEXT to 1000+ other apps, including Microsoft Outlook, Google Calendar, Mailchimp, and so much more! Are you tired of spending hours every week doing simple tasks, such as sending texts when appointments are ready, adding email contacts …

Austin Fonte

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Cloud FAQs

How Do I Add a Contact?

Go to the group that you want to add the contact to and select Add.  This will bring up a box that will offer you the options to manually add a contact. You will need to check the box to opt-in the contact which will take you to the screen of terms and conditions which …

Scott Navratil

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Cloud Texting Help

Timed Messages – Drip Campaign Funnels

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] How to Use Timed Messages in the Web App This video walks you through the two steps to creating a drip campaign funnel with your opt ins. You can also integrate 3rd party systems (UPS, Fed …

Scott Navratil

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Cloud Texting Help

Web App Notifications

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] Web, Text and Email Notifications for Inbound Messages on the Web App This video walks you through how to activate notifications that trigger when a new message arrives in the inbox. You can select to …

Scott Navratil

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Cloud Texting Help

Landline Scrubber in the Web App

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] Landline Scrubber A quick video showing how to scrub contact lists of landlines. [/av_textblock] [av_hr class=’default’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=” custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=” icon=’ue808′] [/av_two_third][av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ …

Scott Navratil

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Cloud Texting Help

Improvements to Web App November 2015

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] Improvements Various improvements to the Web App for November 2015 [/av_textblock] [av_hr class=’default’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=” custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=” icon=’ue808′] [/av_two_third][av_textblock size=” font_color=” color=”] <iframe width=”420″ height=”315″ src=”https://www.youtube.com/embed/uunoIL-nPWA” frameborder=”0″ allowfullscreen></iframe> [/av_textblock]

Scott Navratil

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Cloud Texting Help

Backup & Restore Web App Data

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] Backup & Restore Data On the Web App This video demonstrates how to backup and restore your Web App account to a previously saved state if necessary. [/av_textblock] [av_hr class=’default’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ …

Scott Navratil

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Cloud Texting Help

Sleep Timer for the Web App

[av_two_third first min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’] [av_textblock size=” font_color=” color=”] Sleep Timer A quick overview video on the Sleep Timer feature in the Web App. The Sleep Timer prevents campaigns from running through the night. [/av_textblock] [av_hr class=’default’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=” custom_margin_top=’30px’ …

Scott Navratil

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Android API Help

Zendesk Text Brought to You by Equiitext

Start texting your customers through your Zendesk account today. Our integration allows you to create tickets in your Zendesk instance automatically by triggering an Automatic Reply in Equiitext Mobile Texting Platform. So, you can program any and all keywords you’d like to create Zendesk tickets. In addition, we’ll pass on the phone number and the …

Scott Navratil

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Android API Help

Zendesk SMS Integration Announcement

Thank you for stopping by and taking a moment to read this post. We are excited to announce our Zendesk SMS integration. Zendesk SMS integration allows you to fully integrate texting into your customer service and troubleshooting tasks. It also comes with API integration for landline scrubbing and sending. Great for integrating the power of …

Scott Navratil

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