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Business Texting Best Practices

Customer Service Texting

Marketing: It’s all about knowing your customers

We all are trying to market to a specific group of people, but how well do you really know your customers? The more you know them, the more you’ll be able to market towards their specific interests and needs. Advertising has gotten significantly better over the years with companies like Google stealing personal information to …

Scott Navratil

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Customer Service Texting

Giving Them Customer Service They Actually Want

We all know that customer service can be a tricky business. You are trying to provide the least expensive option that also gives your customers everything they need. But there is also a fine line between what your customers do and don’t want. Nobody wants a pushy salesperson trying to sell them something or to …

Scott Navratil

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Customer Service Texting

The importance of social media customer service

Customer service is one of the most important things you can provide to ensure return customers and added business. But did you know that social media customer service should be on the top of your list of things to work towards? Here are two ways you can improve your interactions through social media. Get on …

Scott Navratil

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