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Business Texting Best Practices

Android App Help

Android? Can I use my tablet?

Yes!  You can use your Android Cell Phone or Tablet with or without a SIM card. Sending from the SIM with either the Cell Phone or Tablet is the cheapest route to use out products costing 1 credit per 160 character test with free incoming responses from your contacts.  This is a great option if …

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AI Chatbot

Customer service tip: Easy to contact

There are many things your business should be doing for your customers to make sure they are happy with your service and that they keep coming back. There are a million different strategies for reaching out to them and interacting with them. But one of the most important things you can do is to make …

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Cloud FAQs

How Do I Add a Contact?

Go to the group that you want to add the contact to and select Add.  This will bring up a box that will offer you the options to manually add a contact. You will need to check the box to opt-in the contact which will take you to the screen of terms and conditions which …

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Text Marketing Industry

3 Tips for Influencer Marketing

The Internet has made it easier and harder to reach your customers all at once. On one hand, there are an infinite number of ways to reach them, but on the other hand, that means you sometimes have to spread yourself thin if you really want to reach people. Just like text marketing, you can …

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Customer Service Texting

Marketing to a business? Follow these trends

Your marketing approach is determined entirely by your audience and their needs. That is why your approach can change if you are focused on marketing to another business instead of the average consumer. You are dealing with someone who understands marketing trends themselves, so it is important you reach them in the right ways. Here …

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Text Marketing Industry

4 Effective Marketing Strategy Changes

The way you market to your customers says a lot about your business and can completely change the dynamic of how you interact with your customers. It is also the first impression customers get of your business. Marketing is the way you keep old customers and find new ones. But how can you be sure …

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AI Chatbot

Text Customer Service: Why Not?

Phone calls are becoming more and more outdated as time goes on. Customers don’t like to use the phone to call friends and family, so what makes you think they want to call you? With texting being such a convenient option for communication, and AI Chatbot making it even easier on your business, why haven’t …

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Mobile Technology

Marketing in the age of smartwatches

The Internet of Things (IoT) is slowly becoming a reality. The more compact our technology gets, the more we are capable of doing from a small device. Smartwatches, for example, are still fairly new but are a huge push in the direction of the IoT. It is just one more piece of technology that can …

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Text Marketing Industry

Marketing tips for small businesses

Let’s face it. Small businesses are at a disadvantage when it comes to marketing. Large businesses have more resources at their disposal to stay on top of current trends and to stay on top of all the different methods of marketing. But small businesses may not have a huge budget or a lot of people …

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AI Chatbot

Growing expectations in customer service

If you are trying to build up your business, you should be looking at your customer service. It is one department that is often ignored. Yet, it is also the department that has the most interaction with your customers. In fact, improving these interactions is one of the best ways to encourage repeat business. We …

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Text Marketing Industry

Mobile marketing strategy ideas

Every marketer knows that mobile marketing is essential to reaching customers in this day and age. Technology is everywhere, and this is mostly due to accessibility with smartphones. It allows you to get your advertisements, literally, into the pockets of all your customers. But this strategy is being used by your competition as well. Here …

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Android FAQ's

How Does the EquiiText AI Text Messaging App Work?

The EquiiText App enables your Android Smart Phone to act a text messaging server. Using the app, you can send texts to groups and lists of customers.  Texts will come from the phone number of your phone as if you had messaged them one at a time, only the app does it for you. The auto reply …

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Customer Service Texting

Do you have bad customer service?

People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies don’t have a firm grasp on how to improve their departments or even whether or not they have good customer service. Here are some signs of bad customer service you may be …

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Text Message Marketing

Optimize your mobile marketing efforts

Smartphones have amazing capabilities. With that small device in your pocket, you can contact nearly anyone in the entire world in just seconds, and you have all the information in the world available at your fingertips. They have completely changed the way we interact with each other, learn, and even how marketers reach out to …

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AI Chatbot

Making use of new marketing options

With smartphones and the internet available to us, there are many opportunities constantly available for marketing to our customers. But maybe you don’t know all the new, trendy things that are available to you and your business. There are so many cool new ways to reach out to your customers and offer amazing marketing. Here …

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Text Message Marketing

How wearable technology affects marketing

More and more wearable technology is being produced. Businesses are actively trying to stay ahead of the curve and provide better wearables for their customers. In a few years, everyone will have a smartwatch, which means the way we view content could change drastically. What does this mean for marketing? And will it affect the …

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AI Chatbot

How to get more efficient customer service

One of the best things you can do as a company to make sure you are meeting the needs of your customers is to have a good customer service department. Unfortunately, this is very difficult for most businesses. It is hard enough trying to manage people let alone figure out what technology to use. Here …

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Text Message Marketing

Creating transparency in marketing

Before the Internet, people relied solely on the advertising they saw to give them all the information they needed before buying a product or service. But now, people can research your business online and find out immediately whether or not you are lying in your advertisements. Even withholding the truth (whether intentional or not) is …

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Text Message Marketing

Social Media Marketing: How-to Guide

A huge part of your marketing efforts this year will be focused on social media. It is one of the main ways you’ll be communicating with your customers. But you need to do more than just have a social media account for your business. You need to use it actively to engage consumers. Just like …

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Text Message Marketing

Four types of offline marketing to use

Everything these days focuses on marketing online, which is definitely important. It is a very easy and inexpensive way to reach your customers, and most of them can be reached online at all times. But there is definitely something to offline marketing efforts still. Here are four different ways you can market to your customers offline. …

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