Customer Service Texting
Every business wants to know how to succeed, and in a sense, it is still the same today as it was fifty years ago. Though, with technology in place, the emphasis has changed and things have become much more intense. Most businesses are only able to really focus on two of the pillars, which means …
Continue reading "Three Pillars of Business Success"
AI Chatbot
Focusing on customer service in your business is very important. It is one of the three pillars of success every business should stand on. Even if you already have customer service in place, you can always make improvements. Here are four ways that you can improve your customer service department. 1. Build a single customer …
Continue reading "Four Ways to Improve Customer Service"
Text Message Marketing
Marketing has changed significantly over the past few years as more companies have started targeting their efforts towards Millennials, a completely new and different type of consumer than we’ve ever seen before. But just as businesses are starting to really understand how to advertise to Millennials, they are now being introduced to Generation Z, the …
Continue reading "Generation Z Marketing Tips"
Text Message Marketing
In a day and age of technology, businesses have had to adapt their thinking, especially when it comes to marketing to customers. More than likely, you have already taken the time to build a website because every business knows that customers won’t even consider using your business unless you have a website. But one thing …
Continue reading "Why Mobile Optimization is so Important"
Text Message Marketing
Every business is looking for a way to stay ahead of the curve when it comes to marketing so as to not get lost in the sea of other businesses who do the exact same thing as you. Being able to reach out to your customers and offer them your services has also never been …
Continue reading "Location Based Marketing: Next Big Thing in Mobile"
AI Chatbot
We have two separate software systems so it’s easy to get them confused. We understand that is not your fault! Here is a quick summary of each system and the pros and cons of each. Android Texting We have 44,000 registered businesses using our Android app. It works on your phone and therefore it can …
Continue reading "Android Vs. Cloud? Which & Why?"
Customer Service Texting
Selling a product to a Millennial is tough. They want the best product for the best price, and they don’t care if you’ve been selling them the same product for 10 years. They will switch to another company in a heartbeat if you disappoint them. Even if you didn’t do anything wrong, they will leave …
Continue reading "Text Marketing: A Tool for Millennials"
Generating Sales
Due to overwhelming demand, we have extended our Cyber Monday deal! Not only that, but we are now throwing in another amazing Bonus! Last month, 12 awesome customers upgraded their subscription more than $100 and therefore were mailed a Virtual Reality Headset! It’s a Gear VR by Samsung. High quality! We have 10 more in …
Continue reading "Cyber Monday Extension + Bonus!"
AI Chatbot
Every successful business knows they need to focus on three main things in order to beat the competition. There’s qualify of product or service, customer service, and price point. You may not need to work on your quality or price point, but there are always ways to improve customer service, especially in an age of …
Continue reading "Ways to Engage with Customers through Mobile"
Text Message Marketing
Every year, businesses review their past year’s budget and set a new one for the new year. Usually, this conversation begins in December but really doesn’t start until the new year when the final numbers come in for the budget. Anything that went over may get extra money in the new year while things that …
Continue reading "Use or lose your marketing budgets"
AI Chatbot
As a business, managing and training customer service reps can be very tedious, especially if you aren’t exactly sure what your customer wants. It is a bit of a shot in the dark because you never know how a customer is going to react to the way you treat them. Fortunately, though, there are five …
Continue reading "Five Customer Service Steps to Follow"
Generating Sales
We are running a Black Friday special and so should you! This one’s bigger than ever! You are going to love it! SERIOUSLY, we have never offered such a massive discount before nor will we again most likely. Did I mention this is a permanent discount? 🙂 Send a text to +19713402937 with either “Android …
Continue reading "Black Friday Texting Blowout!"
AI Chatbot
Every year brings new technology forward and changes the way you market to and interact with your customers. According to Forbes, 2017 will be the year of the bot. People are starting to rely more heavily on technology than they ever have in the past, and with more and more information becoming available, it is …
Continue reading "2017: Year of AI Chabot"
Text Message Marketing
Getting and maintaining customers all starts in one place: marketing. It is amazing the number of businesses, small and large, that don’t do any kind of mobile marketing, especially given that 58% of all search engine traffic comes from mobile searches. That is why it is so important that your business gets a head start …
Continue reading "Mobile Marketing: Getting a Head Start"
Customer Service Texting
The week of Thanksgiving is a great time because it means you can take some time to think about what you are grateful for and enjoy some good food. Unless you run a business. While you still might get a little time with your family, that week is going to be the perfect time to …
Continue reading "Preparing Customer Service for Black Friday"
Texting News
The Internet of Things is becoming increasingly more real and consumers are beginning to see technology integrated into their lives in ways we’ve never seen before. Smartphones are the epicenter of it all as the ultimate control to control everything in your life. You can control your thermostat, your baby monitor, your locks, and even …
Continue reading "Preparing for the future of text marketing"
Customer Service Texting
Large businesses and small businesses will inherently have different problems, and one that a large business may face is that communication between different departments is often lacking. You keep each team separated in their own functions and ask for information to be spread when necessary. This can be a huge problem in the marketing and …
Continue reading "Marketing and Customer Service: Working in Sync"
Text Message Marketing
Just like any other industry, the marketing industry is full of fads that come and go quickly, and you don’t want to waste your time or money on marketing fads that aren’t going to make you any money and won’t be worth it in the long run. It is important that you spend time trying …
Continue reading "What Marketing Fads Should You Follow?"
Text Message Marketing
Often, small businesses are being run on teams of 1 to 10 employees that aren’t hyper-focused in their particular area of expertise or are doing multiple jobs at once. While that may not be a problem for the types of work they are doing, especially when they are related to one another, it can be …
Continue reading "Small Business Marketing Tips"
Customer Service Texting
Customer service used to be pretty set in stone and easy to manage. A phone call to your company would take care of any issues a customer had. They didn’t care how long they had to wait on hold because they needed to get their issues resolved and there was really no other way to …
Continue reading "Demands for Customer Service are Increasing"