Texting News
Last night, I was sitting there thinking about what life would be like without cell phones. I was thinking about how I wouldn’t have to fight for the attention of those around me and wouldn’t constantly feel like I have to check my text messages. It would be so much simpler. But at the same …
Continue reading "Everyone using texting: your business should text too"
Text Marketing Industry
It was Charles Darwin who first came up with the theory of natural selection which states, in laymen’s terms, that traits that are best suited for survival are passed on while the rest die out. Natural selection applies not just to the survival of species but to the survival of businesses as well. The business …
Continue reading "Four digital marketing trends you need to know about for the coming year"
AI Chatbot
Each year, it seems businesses start preparing earlier for the holiday shopping rush. By next month you’ll already see Christmas displays in all of your favorite stores. So even though it’s only September, it’s not too early to be thinking about the most crucial part of the year for retailers. One thing in particular that …
Continue reading "Businesses need to start now to have a chatbot for the holiday season"
Text Marketing Industry
Generation Z presents both a huge opportunity and a huge challenge to marketers. On the one hand, they’re the next big buying group since they’re just starting to come of age. They already possess $44 billion in purchasing power and that number will increase dramatically each year as more and more of them enter the …
Continue reading "How to ensure your Youtube marketing works for generation Z"
Promotions
EquiiText is offering a super-smart phone for free! Get yours before they run out!
Texting News
AI algorithms can be key to fighting the growing problem of suicide. How? AI algorithms can analyze social media data, create patterns and determine warning signs in people’s online language. Medical researchers believe language patterns can offer a indication that suicide is possible. Equiitext has began experimenting with AI algorithms. We are using machine learning …
Continue reading "Can AI Save People from Committing Suicide?"
Texting News
The streaming giant is applying manmade brainpower to give particular video coding, conveying cleaner streams to clients in low-data transmission locales. Danny Vena (TMF LifeIsGood) Mar 21, 2017 at 6:48AM In mid-2016, streaming mammoth Netflix, Inc. (NASDAQ: NFLX) declared that it had revealed its support of 190 nations around the globe. As the best supplier …
Continue reading "Netflix Embraces AI to Make the World a Better Place."
AI Chatbot
Whether you are focusing on how you can market to a customer or how a customer can contact a customer service member, being able to properly communicate makes a huge difference. If you can’t communicate what you are selling or how to use it, how are customers ever supposed to know what they are getting? …
Continue reading "Top 4 Methods of Communicating with Customers"
Customer Service Texting
T-Mobile used to be a cheap carrier nobody really wanted to use if they could go to a top-tier phone carrier such as Verizon. However, in the last few years, T-Mobile has jumped the charts and is now competing heavily as a top carrier. There are a lot of reasons for that boost, including a …
Continue reading "Lessons from T-Mobile Customer Service"
Text Message Marketing
There are a hundred different ways to focus on marketing to your audience, and it can be hard to keep it all straight. However, if you aren’t using SMS Marketing, here are 5 reasons you should be texting your customers. Why not use it to communicate more easily with your current customer base? Here are …
Continue reading "5 Reasons to Start Using SMS Marketing"
AI Chatbot
The job market is changing like crazy, especially given how quickly technology is growing and improving. This is even more true of artificial intelligence that is now being used or plans to be used in most businesses in 2020. There are the employees who are extremely excited about the changes and working with an artificial …
Continue reading "How Artificial Intelligence Can Affect Your Job in 2020?"
Customer Service Texting
There are many different types of customer interactions a customer service employee may have to deal with. Many of those include simple and easy questions such as asking about store hours, though those can be easily answered by an AI Chatbot to avoid wasting employee time. There are also more complicated questions or concerns that …
Continue reading "Using Customer Service to Get Back Customers"
Text Marketing Industry
Marketing to customers has evolved over the years to the point where customers not expect complete personalization. There are a lot of ways to do this, but the most effective and efficient way is through the use of an artificial intelligence company. Here are some ways you can use artificial intelligence to improve your personalized …
Continue reading "Get Personalized Marketing with Artificial Intelligence"
AI Chatbot
Having a hard working, strong customer service department is extremely valuable to any business. Businesses with the best customer service are the best at retaining customers and building long lasting relationships. But training a team of employees is often more valuable than just making sure you have the right people. Here are some tips to …
Continue reading "Top Training Skills Your Employees Need for Customer Service"
AI Chatbot
Marketing is a tricky business. Even when you have had a whole marketing department and company executives review an advertising campaign, there might still be something missed, and customers may still end up offended by it. On the flip side, if you don’t do enough of the right type of marketing, then your customers won’t …
Continue reading "How to Avoid Marketing Mistakes"
Customer Service Texting
Having the best customer service means providing more than just what the customer expects. It is valuable because it builds a customer relationship that is strong enough to withstand a mistake here and there. No customer is ever going to leave a place they know works extra hard to treat them right. But how exactly …
Continue reading "Customer Service: 3 Ways to Go the Extra Mile"
Customer Service Texting
Customers expect to have the same type of experience no matter who they are interacting with in the company. Whether that’s professional, casual, fun, or even a little crazy. The branding your company decides to put forth is about more than just your marketing strategy though; it should be a part of all arms of …
Continue reading "Branding and Why It’s Important for Customer Service"
Text Marketing Industry
There are distinct differences between all the different generations, which means you need to market to them differently. There are some things that will work across all platforms like using a machine learning company to set you up and punch out insights based on your customer data regardless of age. However, if you are planning …
Continue reading "Marketing by Generation: Tips to Follow"
Text Marketing Industry
Every day in the US, there are more than 30 billion “consumer moments” taking place. Consumer moments are defined as opportunities for brands to make a connection with a consumer. Whenever a consumer clicks over to a brand’s website or encounters a social media post by a brand, that’s a consumer “moment.” In order to …
Continue reading "5 Mobile Marketing Tips to Build Customer Loyalty"
AI Chatbot
Develop a customer service chatbot that your customers will love.