AI Chatbot
When chatbots were first introduced, the business world knew they had potential. There were implications early on for improved customer service and increased productivity but few could have predicted just how much chatbots would change the business world over time. Here are just five of the ways. A personal assistant for everyone Most businesses don’t …
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AI Chatbot
Because chatbots are still relatively new technology, many people don’t know much about them and there are several common misperceptions about them. Here’s a look at some common misperceptions and the reality of chatbots. Myth: Chatbots will replace mobile apps When chatbots were first making their entrance many were touting their superiority over mobile applications …
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AI Chatbot
As with any mobile marketing channel, chatbots have their strengths and weaknesses. Before investing in chatbots, it’s a good idea to understand where they’re current at, technology-wise and what they can and can’t do. Pro: They provide a personalized experience Since chatbots can be programmed to have access to a vast amount of data, it …
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AI Chatbot
In the past couple of years, chatbots have gained tremendous ground with businesses scrambling to develop chatbots to assist consumers in doing all manner of tasks. Since texting and instant messaging are such popular forms of communication, especially among millennials, businesses are discovering the value in coming to where they already are, chat-based platforms. There …
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AI Chatbot
Chatbots are all the rage in the world of mobile marketing currently. Many see chatbots as the future of brand-customer interactions and many businesses are using chatbots to help automate their customer service efforts. But not all chatbots are created equally. In fact the rush to develop chatbots and keep up with other businesses has …
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AI Chatbot
The recent surge in popularity of chatbots has led to more automation of various fields. One prime target for chatbots is customer service automation. Chatbots are already being deployed that can help consumers shop, book flights, make dinner reservations, and schedule their day, so why not resolve customer service issues? If you’re interested in automating …
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AI Chatbot
Alan Turing was a renowned computer scientist and mathematician and a pioneer of artificial intelligence and machine learning research. It was Turing who proposed a test for distinguishing between “true” artificial intelligence and the machines that can kind of replicate it. The Turing Test The Turing Test is rather simple: a human converses with a …
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AI Chatbot
Chatbots are one of the most talked-about mobile trends in 2017 with many predicting it will be the future of business-customer interactions. With the growing popularity of chat platforms like Facebook Messenger and Whatsapp and the steady popularity of SMS (or text messaging) brands are trying to communicate with customers where they already are. Millennials …
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AI Chatbot
In April of last year, Facebook released a new and open version of Facebook Messenger. The new version allowed third party developers to create their own chatbots and deploy them to communicate with Facebook users. Businesses immediately saw the potential. Within just two months of the release of the new Facebook Messenger, more than 11,000 …
Continue reading "Are chatbots here today and gone tomorrow or are they here to stay?"
AI Chatbot
Though chatbots have been growing in popularity in recent years, they are still somewhat limited in their capabilities. One of the things holding them back is the difficulty in programming chatbots with advanced machine learning and natural language processing that would enable them to communicate in a way that more closely resembles human speech. One …
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AI Chatbot
Though there are many different platforms for Chatbots such as Facebook Messenger or WhatsApp, SMS (text messaging) is still the ultimate platform when it comes to chatbots. Because there are so many different messaging services now and it’s impossible to know which one your customers prefer, SMS is the safe option since virtually everyone is …
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AI Chatbot
The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the presence of humanoid robots. Mori, and other AI and robotics researchers since then, have noticed an interesting trend in which people start out with a positive view of robots but grow increasingly uneasy …
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AI Chatbot
When app stores and mobile applications started to show up in 2008, they were the hottest thing in mobile technology. Today, it’s chatbots that are the new up and coming technology that has people excited. Chatbots are computer programs that are designed to converse with humans over the internet usually trough some kind of chat …
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AI Chatbot
If you’ve ever had to call a customer support number, you’ve encountered that all-too familiar voice reading off a list of options and which numbers to press to record a response. They often ask a series of questions designed to either give you the information you need, or transfer you to the person who can …
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AI Chatbot
Major tech companies like Microsoft, Apple, and Facebook have been working for several years to infuse artificial intelligence into their devices and platforms. This allows users to communicate with their devices which in turn can infer meaning and “speak” in a way that replicates human speech. These are called chatbots and they’re not some fad …
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AI Chatbot
When most people think about mobile devices, they’re talking about smartphones, tablets, or wearable tech like smartwatches. But the way we define mobile is getting bigger—literally. In fact, many vehicles can now be considered mobile devices in a sense. First of all, they’re literally mobile, and second of all, they’re connected to the internet and …
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AI Chatbot
Though chatbots are a relatively recent invention and consumers have been slow to get on board with them, they’re definitely here to stay, especially when you consider that they tend to be popular with younger generations. As today’s teenagers transition into adulthood, chatbots are going to be a major player in customer service. Here are …
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AI Chatbot
According to a recent survey conducted by LivePerson, chatbots are gaining prominence globally. The purpose of the survey was to ask people who have experience in “speaking” with chatbots to get a sense for people’s perception of the technology. The survey yielded some interesting results. The Numbers The survey included responses from 5,000 consumers spread …
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AI Chatbot
Chatbots are powerful marketing tools that utilize artificial intelligence to more effectively reach your target audience whether it’s by pushing promotions or answering customers’ questions. Contrary to popular, relief, creating a chatbot doesn’t have to be expensive and time consuming. Here are a few tips for creating a great chatbot. Use a chatbot making platform …
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AI Chatbot
You probably already know that mobile and social media are both important to your marketing plan. But what you may not know is how essential they are together. In fact, the more time people spend on social media, the more you can expect them to be doing it through mobile. Nearly 70% of the time …
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