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Business Texting Best Practices

Text Marketing Industry

Eight reasons to have a mobile friendly website

Smartphones have changed the way we do just about everything—and that includes surfing the web. Before smartphones, you could be sure that just about everyone surfing the World Wide Web was doing so from the comfort of their home or from their desk at work. With the explosive popularity of smartphones, however, the average person …

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Customer Service Texting

How to avoid modern customer service mistakes

Over the years, customer service has changed drastically, which has partly been because of technological advancements but partly because businesses have changed what they value most. But is modern day customer service costing you business? Here are a few ways you can avoid modern customer service mistakes. How modern customer service is sacrificed It used …

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Telecom Carrier

Thanksgiving sales: The mobile stats

Thanksgiving has come and gone, and along with it, the biggest shopping day of the year. This year, electronics took a  bigger role in Black Friday shopping than ever before, and after shopping all weekend, many people came out of it with a new phone. Many people are wondering, however, how the competition of Android …

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Telecom Carrier

Sony’s secret smartwatch not secret after all

Everyone has been waiting to hear about the Sony smartwatch, which means there have been a ton of rumors flying about what it will be and when it will be released. The truth is, the Sony smartwatch has actually been hiding in plain site on a Japanese crowdfunding site since September, which means details of …

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Mobile Technology

Mobile marketing predictions for 2015

Mobile marketing is changing every day thanks to advancements in mobile technology. Here’s a look at some mobile marketing trends you can expect to see in 2015. More mobile optimization As more and more people purchase smartphones and tablets, mobile optimization will become even more important than it already is. Relying solely on a traditional …

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Texting News

Waiting for the Apple Watch? Prepare now

Though the Apple Watch won’t be released for months still, many people are anxiously waiting for it to arrive. Though you might be thinking I am talking about customers (and they are certainly anxious as well), I’m actually talking about businesses who want to utilize the technology. Though you may not be part of that …

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Text Marketing Industry

Tips for a successful SMS survey

As a business owner, you know that success of your business depends on knowing what your customers want. It’s impossible to know enough about your audience. In order for businesses to survive, they need to constantly gather information about their audience, discover their likes and dislikes, and adapt to reach their needs. There are several …

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Customer Service Texting

Developing customer trust: A key to marketing

There are a lot of opportunities to get customers out there. Sometimes you are getting new customers who don’t have any knowledge of the industry while other times you are trying to steal from a competitor. No matter which of these you are currently working on, there is one important key to marketing that any …

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Text Marketing Industry

SMS: For more than just marketing

It wasn’t long after texting became commonplace that businesses began to use it to market their brand. Today many businesses big and small are using SMS as a marketing channel. But there is a more recent trend developing within the SMS channel. Businesses are finding new ways to use it that don’t involve marketing. Businesses …

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Text Marketing Industry

Crafting the perfect text message

While text message marketing is far from the most expensive marketing channel, it isn’t free to text your customers. You are paying a few cents per text. If you’re texting hundreds or even thousands of people. Each text message you send can represent a significant investment. If you want to see a profitable return on …

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Telecom Carrier

Ensuring your safety: Apple Watch health data

The one thing on everyone’s minds with the Apple Watch is whether or not it is really all that secure to keep personal health information on the devices. With all the talk of iOS data security breaches lately, many people aren’t trusting of the new health data services, especially the FTC. In fact, rumors have …

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Text Marketing Industry

Mobile marketing strategies: email vs. text

Today, more than half of Americans have a smartphone. Of those, nearly all of them are checking their email exclusively on their mobile device as opposed to their computer. It’s safe to say that email marketing can now fall under the category of mobile marketing. For businesses thinking about which marketing channels to use, there’s …

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Customer Service Texting

Five mobile marketing tips for the holidays

Have you ever been shopping at a store and decided to pull out your smartphone and read customer reviews or check competitor’s prices. If you have, you’re not alone. In fact, 84% of consumers report using a mobile device to shop online while they’re shopping in a store. While every retailer is bound to lose …

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Text Marketing Industry

Black Friday – Mobile taking over

The “leaked” Black Friday ads have shown one thing this year: people can now get mobile devices for cheaper than ever before. In fact, the costs have dropped significantly over last year on similar items. It looks like retailers are more prepared than ever to sell off a lot of mobile devices because people are …

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Text Marketing Industry

Five keys to a successful SMS marketing campaign

The marketers of decades past would be jealous if they could see the marketing channels and tools that marketers today have at their disposal. Until recent years, advertising required a lot of careful planning and an extensive waiting time between the launching of an advertisement and any kind of perceivable response. Today mobile marketing channels …

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Customer Service Texting

Mobile to take over marketing in 2015

All businesses should start thinking about marketing and customer service for next year by now. It takes a good month or so to get a new marketing campaign underway, so it is important to start now if you want to find success in the new year. But what can you do to find more success …

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Press Releases

IBM’s Watson Leading the Way in AI

Equiitext offers businesses a way to communicate with their customers through a patented artificial intelligence platform that will send and receive texts from customers. In today’s world, customer service is highly neglected despite the fact that it is one of the most important facets of any working business model. The problem is trying to find …

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Telecom Carrier

Viruses on Apple: Are iPhones less secure?

BlackBerry is going to be excited to hear that Apple is actually less secure than most people thought they were. Everyone assumed Apple was the safest phone they could get to keep all their private information, such as bank account information or password data, but it looks like that might not be the case anymore. …

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Customer Service Texting

Picking texting customer service over calls

Most people would much rather deal with computers in this day and age than real people because it is way faster to get the answer you need from a machine. Of course, customer service is still an essential part of every business model. How do you get the most out of your customer service? Well, …

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Mobile Technology

Texting: A way to communicate during crisis

As a government or emergency entity, it is important to find the fastest way to communicate with people in any given area. If there is a fire spreading quickly or a disease that needs to be avoided, your best bet is to send out a text message. It is the best way to communicate during …

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