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Business Texting Best Practices

Text Marketing Industry

Four social media marketing tips to improve your results

Social media marketing has grown to become one of the most popular marketing tools. It’s not surprising when you consider that social media marketing is free to get started with and relatively inexpensive should you choose to invest. Though it can be such an effective tool, social media marketing can still be a waste of …

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Text Marketing Industry

Is your mobile marketing strategy ready for the holidays?

Regardless of your personal opinions about when to begin celebrating Christmas, if you wait until December 1st to finalize your mobile marketing strategy for the holidays, you’ll be far behind the competition. The time to get your holiday mobile strategy ready is now. You don’t want to be stuck scrambling to get it done at …

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Texting News

Disaster communication: Texting could help

Have you noticed how mainstream technology has become throughout the world? Social media and texting are just some of the many ways people use their smartphones to keep in touch during the good and bad times. But being able to stay connected allows people to know you are safe when a natural disaster of some …

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Customer Service Texting

Customer service: It’s about fixing the problem

There are proactive customer service techniques and reactive ones. Of course, proactive customer service includes things like marketing to your customers and reaching out to them to make sure they are doing well. When the store manager walks around the restaurant and asks everyone if their food tastes good, that is proactive customer service. Reactive, …

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Texting News

Apple event: What you need to know

Every time Apple has an event where it introduces new product, people get excited to hear what happened. So what exactly did you miss at today’s event, and how was it received? Well, it looks as if investors may not be all that impressed with all the news about the iPad and iWatch, especially after …

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Customer Service Texting

Marketing: It’s all about knowing your customers

We all are trying to market to a specific group of people, but how well do you really know your customers? The more you know them, the more you’ll be able to market towards their specific interests and needs. Advertising has gotten significantly better over the years with companies like Google stealing personal information to …

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Telecom Carrier

BlackBerry Passport mixes old and new

BlackBerry is working hard to increase profits and gain back customers it has lost in the last few years. After the recent announcement that the mobile manufacturer was working specifically with businesses to create relationships and build up its network of users, a new phone has been released. The BlackBerry Passport might be everything you …

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Telecom Carrier

BlackBerry: Stick with Commercial for Now

Do you remember when BlackBerry was the biggest name out there for smartphones? With revolutionary technology giving you the ability to check your email from your phone and have a whole keyboard to type with, BlackBerry was the best thing for a long time. And on top of it, the company had the best encryption …

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Customer Service Texting

Giving Them Customer Service They Actually Want

We all know that customer service can be a tricky business. You are trying to provide the least expensive option that also gives your customers everything they need. But there is also a fine line between what your customers do and don’t want. Nobody wants a pushy salesperson trying to sell them something or to …

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Texting News

Apple Pay: An app to help you market

As your company is working hard to market to a wider audience and reach more customers, it is important to know how the newest apps and features will help you. For example, the new Apple Pay app has been pre-installed on all iPhone 6 with iOS 8 on them to help the average consumer pay …

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Customer Service Texting

The importance of social media customer service

Customer service is one of the most important things you can provide to ensure return customers and added business. But did you know that social media customer service should be on the top of your list of things to work towards? Here are two ways you can improve your interactions through social media. Get on …

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Mobile Technology

Apple iOS 8: Should you update?

As with everything new that comes out, there will always be a period where there are a few bugs, and as millions of people use the new device, problems will quickly get resolved. But the real question is what problems people are reporting with the Apple iOS 8 update. You’re going to have to decide …

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Texting News

Apple privacy policy frustrates government

The release of the Apple iOS 8 software meant that Apple updated its privacy policy. As a company that has always put personal privacy above all else, this means you can expect your personal information to be even more protected than before. But to what extent should you expect privacy, and at what point is …

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Text Marketing Industry

Six reasons your social media marketing campaign isn’t as effective as it should be

If you’re a business owner you’ve no doubt heard all of the hype surrounding text message marketing. Social media marketing has grown to become one of the most popular marketing channels and it’s easy to see why. Social media marketing allows customers and businesses to connect in a way that seems natural rather than forced. …

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Text Marketing Industry

How to avoid the most common SMS mistakes

As a business owner, you know that with any new venture, you’re going to make mistakes. The same goes with marketing. When you launch a new marketing campaign, you will make mistakes. Some are bigger than others. This is also the case with SMS marketing. Mistakes with SMS marketing can lose you a few customers, …

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Texting News

Say goodbye to iPod and hello to all-in-one

As Apple made announcements of the new iWatch as well as all the new features to show up on the new iPhone 6, it also made an unexpected announcement. The iPod will be no more, as your iPhone has all the same capabilities. What do people think of this announcement, and how is this announcement …

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Texting News

Privacy concerns with Apple health apps

For years, we have been so concerned with the privacy of health records that it has almost been inconvenient for people to get their records or transfer them to doctors. Don’t get me wrong, we all appreciate knowing that our health records are secure and private (especially since our health records often indicate exactly what …

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Mobile Technology

People excited for iPhone 6

As people have been waiting to get the new iPhone 6, there have been plenty of rumors about what would actually come with the new phone. And though what was released wasn’t innovative and new like what we expect from Apple, or what we used to expect in the past, it has pleased a lot …

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Text Marketing Industry

Launching your first SMS campaign

Think of the last time you received a text message and didn’t open it. Can’t remember? That’s because people don’t ignore texts. Now think of the last time a piece of mail when into the trash unopened, or you deleted an email without reading it. Probably today. Though mail and email can be effective tools …

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Texting News

The adoption of smartphones in the workplace

Even though it may seem that way, smartphones actually haven’t been in the workplace forever. In fact, they have only been mainstream in offices for the last few years. In fact, people used to actually put their work away when they went home at night. But the adoption of smartphones in the workplace has lead, …

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