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Business Texting Best Practices

Text Marketing Industry

Is your mobile marketing strategy ready for the holidays?

Regardless of your personal opinions about when to begin celebrating Christmas, if you wait until December 1st to finalize your mobile marketing strategy for the holidays, you’ll be far behind the competition. The time to get your holiday mobile strategy ready is now. You don’t want to be stuck scrambling to get it done at …

Scott Navratil

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Text Marketing Industry

Six reasons your social media marketing campaign isn’t as effective as it should be

If you’re a business owner you’ve no doubt heard all of the hype surrounding text message marketing. Social media marketing has grown to become one of the most popular marketing channels and it’s easy to see why. Social media marketing allows customers and businesses to connect in a way that seems natural rather than forced. …

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Text Marketing Industry

How to avoid the most common SMS mistakes

As a business owner, you know that with any new venture, you’re going to make mistakes. The same goes with marketing. When you launch a new marketing campaign, you will make mistakes. Some are bigger than others. This is also the case with SMS marketing. Mistakes with SMS marketing can lose you a few customers, …

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Text Marketing Industry

Launching your first SMS campaign

Think of the last time you received a text message and didn’t open it. Can’t remember? That’s because people don’t ignore texts. Now think of the last time a piece of mail when into the trash unopened, or you deleted an email without reading it. Probably today. Though mail and email can be effective tools …

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Text Marketing Industry

Make customer service a “bigger deal”

Every company has a department that is considered a losing department, as in something that has to be there even though it doesn’t make any money. Most companies with a customer service department consider it a losing department, but the truth is, customer service is not just something that loses money anymore. In fact, it …

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Text Marketing Industry

The cost of SMS marketing

Coming up with a marketing strategy is one of the most difficult things a business owner has to do. There are so many possible channels and so many different advantages and disadvantages to think about. Unless you’ve been living under a rock, you’ve no doubt heard about the importance of mobile marketing. Each year a …

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Text Marketing Industry

Business owners should opt-in to SMS marketing

Text message marketing is one of the most powerful tools a small business owner has at his/her disposal. Though people’s televisions or radios might often be turned off, or their email account forgotten for days at a time, a person’s phone is always on and always with them. When a marketer wants to get a …

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Text Marketing Industry

Are you keeping up with Millennial customer service?

Every time a new generation of people reach adulthood, things change. As young adults begin graduating from college and getting started in their careers, you have to start catering to them in the way you communicate and sell products. This change has been much more drastic as Millennials have started reaching careers and becoming your …

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Text Marketing Industry

Mobile marketing traps to avoid

Mobile marketing, and text message marketing in particular, can be an extremely effective marketing tool. For only pennies per text, you can send a message to hundreds or even thousands. Unlike email, nearly every one of those messages will be read and most within a few minutes. Mobile marketing can just as easily backfire though …

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Text Marketing Industry

Seven SMS tips to engage mobile customers

Of all of the marketing channels, none are as important as mobile. That’s because for consumers, their mobile phones are an extension of themselves. It’s never out of reach. It goes with them when they’re running errands, it goes with them on vacation, and it even goes with them into the bathroom. As a result, …

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Text Marketing Industry

Text message marketing strategies that work

As a business owner, you know that the success of your enterprise depends on your ability to communicate efficiently with your customers. You also know that the majority of your business comes from a handful of your loyal customers. They’re the ones you definitely want to stay in contact with. There are a variety of …

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Text Marketing Industry

Could NFC chips change your wallet?

An NFC chip, also known as a Near Field Communications chip, can be found in almost any Android phone you buy these days. The chips allow for easy transfer of funds if you pay with your phone rather than a card out of your wallet. Though iPhone has been slow to adapt to this technology, …

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Text Marketing Industry

Ten benefits of social media marketing

To many business owners, social media marketing is simply the next big thing in marketing. Just another fad that will eventually pass. Other business owners who’ve never given social media marketing a try assume that there’s a steep learning curve. In reality, neither is true. Social media marketing is here to stay and it happens …

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Text Marketing Industry

Four ways to improve customer service

The cornerstone of every business is customer service. It is the one thing that will not only lead to a first time sale but will also keep your customers coming back. But the real question is how to provide better customer service without seeming like you are just trying to sell a product or service. …

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Text Marketing Industry

Seven tips for reinvigorating your SMS campaign

Mobile marketing has come a long way in the last decade. Mobile marketing has gone from being a marketing channel to an entire industry encompassing dozens of marketing channels. While newer mobile technologies such as push notifications, QR codes, and geo-targeting have been getting all of the attention, it is still the humble text message …

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Text Marketing Industry

Enhancing Consumers’ Mobile Shopping Experience

Consumers have embraced mobile marketing thanks to smartphone and tablet technologies.  With the click of a button consumers can make purchases from the comfort of their own home, which is appealing to consumers who cannot always leave the house to shop when they need to.  Companies love that they can reach out to a broad …

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Text Marketing Industry

Tips for building a text messaging list

Imagine that you mailed out an advertisement to 100 people and 95 of them opened that mail and read it. What would you do? Chances are you’d run out to the store to buy more stamps. As amazing as that scenario sounds, text message marketing is even more incredible. 99% of the texts you send …

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Text Marketing Industry

Cognitive computing and automated text response

Before there were telephones, people relied on snail mail and telegrams to deliver time sensitive information. Often, it doesn’t arrive fast enough. With the advent of the telephone, people were able to share information with each other instantaneously, as long as both people were near a phone that is. Now that the vast majority of …

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Text Marketing Industry

Mobile Marketing with Smartphones

Marketers have become so creative with the ways they advertise to their mobile consumers that they have forgotten the primary and perhaps the most simple and important way to actually reach the mobile world; smartphones.  According to Mobile Marketing Watch smartphone sales are at an all-time high.  Technology is constantly advancing and it is up …

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Text Marketing Industry

The Price of Consumers

Mobile marketing is one of the most successful ways to market today thanks to the popularity of mobile devices such as smartphones and tablets.  Often times consumers are chomping at the bit to give their contact information to companies in order to become part of mobile marketing campaigns.  In order for mobile marketing campaigns to …

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